Terms & Conditions

About Us Building Chemical Research Limited Building Chemical Research Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the
store page.

Our Contact details:
Building Chemical Research Limited
Sion Street Radcliffe Manchester M26 3SJ United Kingdom
Phone: 0161 723 2237
Fax: 0161 724 7699
Email: sales [at] buildchem [dot] co [dot] uk

Company registered in England as Building Chemical Research (1984) Ltd
Reg number 1849473

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
Shipping And Handling We aim to despatch Goods within 3 working days from confirmation of order. Goods are delivered within 3 days of despatch by approved national carrier service.
Standard delivery £9.50 + vat per order
Delivery Schedule Stock items will normally be delivered to you within 3 days of despatch from our warehouse. Customers requiring delivery outside the UK will be emailed with details of their specific delivery schedule
Back Orders If your item is not in stock, we will back order for you but you will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges Orders invoiced within the UK are subject to an additional 17.5% VAT or the rate prevailing at the time of purchase.
Orders invoiced outside the UK are VAT free
Credit Card Security When the order is placed at our website, your credit card details are processed securely using Worldpay.
Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
Reaching Us If you need to reach us please email using the link on the store page or alternatively call us on 0161 723 2237 (International ++44 161 723 2237) or fax us on 0161 724 7699 or write to us at our head office: Sion Street, Radcliffe, United Kingdom.
Privacy Policy Building Chemical Research Ltd. does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
BCR Terms and Conditions of Supply

1. Definitions

These conditions of supply shall apply to all orders given to and accepted by BCR Ltd. In these conditions 'Seller' 'we' and 'us' means BCR Ltd, 'you' and 'Buyer' means the person, firm or company purchasing the Goods and "the Goods" means the goods or materials which shall be subject of the contract between you and us together with the packaging for such Goods.

2. Incorporation of Conditions of Sale

These conditions are the only ones to which the contract for the sale or supply of the Goods (including without limitation any supply of Goods on a free of charge basis and any supply of replacement Goods pursuant to paragraph 7.3) by us to you is subject. Any other conditions proposed or stipulated by you in whatever form, written or oral, are hereby expressly waived and excluded. These conditions may not be varied except by the written consent of a duly authorised representative of BCR Ltd. An acceptance of our quotation for the sale or supply of the Goods or of delivery of the Goods implies and unconditional acceptance of these conditions.

3. Price

3.1 An order given by you is not binding on us until we accept and acknowledge the order by email and by making delivery or supplying the goods.

3.2 The Goods will be charged at the price ruling at the date of delivery and will be subject to V.A.T. or any other applicable tax, which will be charged in addition. This is irrespective of any price advertised or quotation given prior to that date, or of any price charged for similar goods previously delivered.

3.3 Prices quoted or charged include packaging. Unless otherwise agreed, you will be responsible for the proper and safe disposal of all packaging.

3.4 Prices quoted or charged include delivery during normal working hours to any place on the United Kingdom mainland specified by you except where specifically advised or instructed otherwise by us or where special, recorded or insured delivery at the Buyer's request is expedited on which occasion an additional charge will be made subject to confirmation prior to despatch of Goods. Standard Delivery is charged at £9.50 + vat per order.

4. Payment

4.1 We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

4.2 We accept Visa, Mastercard, Maestro and Solo. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, email or over the Internet

4.3 When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

5. Delivery

5.1 We will deliver the goods ordered by you to the address given by you for delivery at the same time you place your order. We aim to despatch goods within 3 working days and in any event within 28 days from receipt of order but such time and date for delivery shall not be of the essence of the contract and may not be made so by notice to us. We shall have no liability for any loss or damage howsoever arising (even if caused by our negligence) from such delay in delivery.

5.2 Delivery of the Goods shall take place:

5.2.1 where we deliver the Goods, when they are loaded off our own or a third party's vehicle, ship or other transport at the station, port or address specified by you;

5.2.2 where you undertake to collect the Goods, when they are loaded on the your own or a third party's vehicle or other transport at your address or the address of any storage or warehouse facility used by you for storage of goods.

5.3 You will become the legal owner of the Goods when delivery has been made and they will be held at your own risk (even though you may still be entitled to cancel the contract under clause 6.1) and we will not be liable for their loss or destruction. You should examine the Goods on delivery and defects should be identified and signed for on the delivery note. Unless you provide us with written notice within fourteen (14) days after delivery of any loss or damage in transit or that the delivery is of an incorrect quantity, we shall be relieved and discharged from all liability in respect thereof.

6. Returns & Refunds

6.1 Under the EU Distance Selling Directive 2000, if you qualify as an individual buying for yourself (as opposed to a business purchaser) you have the right to cancel your contract with us up to the end of the 7th working day from the date you receive the Goods. To cancel the contract, you must notify us in writing. Where your right to cancel applies and you receive the Goods before you cancel your contract, you must return the Goods to our contact address at your own cost and risk. If you cancel the contract and we have already processed the Goods for delivery then you must not unpack the Goods when you receive them and you must return the Goods as soon as possible to our contact address at your own cost and risk.

6.2 Once you have notified us that you are cancelling the contract, any sum paid will be credited to your account as soon as possible and in any event within 30 days of your order provided that the Goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the Goods in their original condition or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the Goods from the amount to be re-credited.

6.3 If you are reporting faulty or defective goods we shall be relieved and discharged from all liability unless

6.3.1 you notify us in writing of the problem within fourteen (14) days of delivery of the Goods.

6.3.2 we are given adequate opportunity to inspect the Goods and remove samples for analysis

6.3.3 you have used, kept, maintained or dealt with the Goods properly and have ceased forthwith from processing

6.4 If you do not receive the Goods ordered within 30 days of the order date, we shall have no liability to you unless you notify us in writing of the problem within 44 days of the order date. If you notify us of the problem under this condition, our only obligation will be at our option:

6.4.1 to make good any shortfall or non delivery

6.4.2 to replace or repair any Goods damaged or defective

6.4.3 to refund to you the amount paid by you for the Goods

7. Warranty and Liability

7.1 We warrant that the Goods are of satisfactory quality, manufactured with all reasonable care and skill and, where applicable, comply with the standard specifications set out in our published literature in relation to the Goods current at the date the order is placed and made available to you.

7.2 We reserve the right to cancel the contract made if;

7.2.1 we have insufficient stock to deliver the Goods you have ordered

7.2.2 we do not deliver to your area

7.2.3 one or more of the goods you ordered was listed at an incorrect price due to typing error or error in pricing information received from our supplier

7.3 Our charges to you are determined on the basis of the exclusions from and limitations of liability contained in these conditions. As the 'Buyer' you expressly agree that these exclusions and limitations are reasonable because of (amongst other matters) the likelihood that otherwise the amount of damages awardable to you for a breach by us of the contract may be disproportionately greater than the price of the Goods.

7.4 Subject to the provisions of sub-paragraphs 6.3 to 6.4, all other conditions, warranties or obligations whether express or implied by statute, common law or otherwise and relating to the Goods and/or any packages or containers are excluded to the maximum extent permissible in law.

7.5 All descriptions and other particulars we supply online, in catalogues, price lists or other documents issued by us or statements made orally are given for general information purposes only.

7.6 The Buyer acknowledges that it is relying on its own expertise and knowledge and not that of the Seller in entering into the contract and the Buyer is solely responsible for satisfying himself as to the suitability of the Goods for any particular purpose and relies solely on his own skill and judgement and not the Seller's skill and judgement in determining such suitability.

7.7 The Buyer acknowledges that in entering into the contract it has not relied upon any representations other than those reduced to writing in the contract.

7.8 The Seller shall not be liable to the Buyer for any pure economic loss, loss of profits, loss of business, loss of reputation, depletion of brand value, depletion of goodwill, consequential loss and like loss whether arising directly or indirectly.

7.9 The Seller shall not be liable to the Buyer for any failure to deliver Goods or any delay in doing so or defect to Goods delivered that is caused by any event or circumstance beyond our reasonable control including without limitation strikes, and other industrial disputes, breakdown of equipment, systems or network access, flood, fire, explosion or accidents.

7.10 The Buyer shall only be entitled to bring a claim against the Seller where the Buyer issues legal proceedings against the Seller within the period of twenty four (24) months commencing on the date upon which the Buyer ought reasonably to have known of its entitlement to bring such a claim.

7.11 Notwithstanding anything to the contrary in these conditions, the Seller's liability to the Buyer for:

7.11.1 death or personal injury resulting from the negligence of the Seller, its employees, agents or sub-contractors;

7.11.2 damage suffered by the Buyer as a result of a breach by the Seller of the condition as to title or the warranty as to quiet possession implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982; and

7.11.3 damage for which the Seller is liable to the Buyer under Part 1 of the Consumer Protection Act 1987;

7.11.4 fraud or fraudulent misrepresentations by the Buyer; shall not be limited save that nothing in these conditions shall confer a right or remedy upon the Buyer to which the Buyer would not otherwise be entitled.

8. Intellectual Property

No warranty or representation is given by the seller that the Goods do not infringe any patents, trade marks, registered designs, design rights or other industrial or intellectual property rights.

9. General

9.1 Any notice to be given under these conditions shall be in writing.

9.2 No failure or delay by the Seller in exercising any of its rights under the contract shall operate as a waiver of that or any other right under the contract.

9.3 The Buyer may not assign any of its rights or obligations under the contract.

9.4 The parties to the contract do not intend that any of its terms will be enforceable by the virtue of the Contracts (Rights of Third Parties) Act 1999 by any person not a party to it.

9.5 If any of these conditions shall become or shall be declared by any court of competent jurisdiction to be illegal, invalid or unenforceable in any way, such provision shall be ineffective without, as far as possible, modifying any other clause or part of this Agreement and this shall not affect any other provisions of this Agreement which shall remain in full force and effect.

9.6 The paragraph headings are for convenience only and shall not affect the interpretation or construction of the contract.

10. Proper Law

The contract shall be deemed to have been made in England and shall be governed by and construed in accordance with English law and both parties shall submit to the non-exclusive jurisdiction of the English courts.